This document outlines the terms and conditions governing the use of the main24 platform. By registering or using our platform, you agree to comply with all provisions stated herein. Please read carefully before engaging in any activity on main24.
These terms are written in clear, easy-to-understand language. Our goal is to ensure every member fully understands their rights and responsibilities — not to confuse or hide anything in the fine print.
Six core values that underpin every provision in the main24 platform Terms and Conditions.
All terms are written in clear, plain language that everyday players can understand. No provisions are deliberately obscured or hidden — what you read is what happens in actual practice on the main24 platform.
These terms are designed to protect the interests of main24 members. Your right to accurate information, fair withdrawals, and equitable treatment is part of our commitment to every user of the platform.
All rules relating to deposits, withdrawals, bonuses, and betting limits are clearly stated. main24 is committed to processing all withdrawals within the stipulated timeframe with no hidden deductions.
Your personal data is protected under the Personal Data Protection Act 2010. main24 will not share your information with any third party without your consent, except as required by law.
All games on main24 use a certified Random Number Generator (RNG) verified by an independent body. No one — including main24 — can manipulate game outcomes. Fairness is a non-negotiable principle.
Main24 reserves the right to update the terms from time to time. Any material changes will be communicated to members via email or in-platform notification at least 7 days before taking effect.
Welcome to main24. By accessing, registering, or using any part of the main24 platform — whether via the website, mobile app, or any other digital channel we provide — you automatically agree to be bound by the Terms and Conditions stated in this document.
These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and main24 ("Company", "We", or "Platform"). If you do not agree with any part of these terms, please cease using our platform immediately.
Important: These Terms and Conditions are to be read together with Privacy Policy and Responsible Gaming Policy ours, all of which form the complete governance framework of the main24 platform.
Main24 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. The latest version will always be available on this page with a clear update date. Your continued use of the platform after any changes take effect means you accept the updated terms.
To register and use main24 services, you must meet all of the following eligibility requirements:
Main24 reserves the right to request identity verification (KYC) at any time. Documents that may be requested include the Malaysian identity card (MyKad), passport, or other accepted official documents. Failure to submit the requested documents within the stipulated timeframe may result in the suspension or closure of your account.
Warning: Multiple account registrations (multi-account) are strictly prohibited on main24. If discovered, main24 reserves the right to close all associated accounts and forfeit any balances or wins held within those accounts.
Main24 supports a wide range of popular payment methods in Malaysia to make your deposits and withdrawals as convenient as possible. All financial transactions on our platform are processed using the latest encryption technology to ensure every transaction is secure.
Deposit: Deposits are processed instantly once payment confirmation is received from the payment service provider. Minimum and maximum deposit limits may vary depending on your chosen payment method and account level.
Withdrawal: Withdrawal requests are processed within 3 to 15 minutes for e-wallet methods and up to 1 business day for bank transfers. main24 does not charge any processing fees for standard withdrawals.
All funds in your main24 account are held separately from the company's operational accounts. This ensures member funds are always protected and can be withdrawn at any time without unreasonable restrictions.
Main24 offers a wide range of bonuses and promotions for both new and existing members. Each promotion comes with specific terms that must be met before any winnings from that bonus are eligible for withdrawal.
Wagering Requirements: All bonuses are subject to the wagering requirements stated in the relevant promotion terms. Wagering requirements refer to the total amount you must wager before bonus funds or wins derived from bonuses can be converted into withdrawable cash.
For more information on current promotions and related terms, please visit the Promotions ours.
Main24 is committed to providing a fair, transparent, and manipulation-free gaming environment. All games on our platform use a Random Number Generator (RNG) system that has been independently audited and certified by accredited third-party bodies.
Main24 members are prohibited from engaging in any of the following activities, which are considered serious violations of the platform's terms of use:
Any violation of the game rules will result in the immediate cancellation of related wins, temporary suspension or permanent closure of the account, and where necessary, legal action will be taken against the party involved.
You are solely responsible for keeping your main24 account login credentials secure, including your username, password, and any two-factor authentication (2FA) codes. main24 will never ask for your password through any communication channel.
Main24 shall not be held liable for any losses arising from unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.
Main24 takes the protection of your personal data seriously. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of data collection, processing, and storage.
The personal data you provide to us is used solely for purposes related to platform operations, including identity verification, transaction processing, service communications, and legal compliance. For full details on how we handle your data, please refer to Privacy Policy ours.
All data transmitted between your device and main24 servers is protected with 256-bit SSL encryption. This ensures sensitive information such as your payment details and personal data cannot be stolen or accessed by unauthorized parties.
Main24 reserves the right to suspend, restrict, or close any member account with or without prior notice under the following circumstances:
You may also request to close your own account at any time by contacting our support team. Any valid balance remaining in your account at the time of closure will be processed for withdrawal once all conditions are met and there are no outstanding issues.
Main24 provides its platform and services on an "as is" basis. While we make every effort to ensure uninterrupted operation, we cannot guarantee that the service will always be free from technical errors, system disruptions, or unexpected downtime.
Main24 reserves the right to update or amend these Terms and Conditions at any time to reflect changes in services, legal requirements, or evolving industry practices. Any material amendments will be communicated to members via:
The "Updated" date shown at the top of this page reflects the date of the last revision. Your continued use of the platform after changes come into effect constitutes your acceptance of the updated terms.
Main24 is committed to resolving every member complaint promptly, fairly, and transparently. If you have any complaint regarding the platform, services, or transactions, please follow the procedure below:
For general inquiries and frequently asked questions, please visit our FAQ our comprehensive.
These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or related to the use of the main24 platform that cannot be resolved through internal complaint procedures will be referred to a mutually agreed arbitration body.
By using the main24 platform, you agree that any legal action or proceedings relating to these terms will be resolved through arbitration rather than court proceedings, except where prohibited by applicable local law.
If you have any questions about these Terms and Conditions, the main24 support team is available in English to assist you via live chat 24 hours a day, 7 days a week.
Now that you understand the main24 Terms and Conditions, register your free account today and enjoy a safe, fair, and exciting gaming experience alongside over 500,000 members across Malaysia.